So, about a month or so ago, I cancelled Geoffrey’s cell line on my employee plan, because they’re making us switch over to the Splat employee plan soon and I didn’t know how well that would work out (since the Splat employee plan sucks). He got a prepaid cell phone, and gave me his new number once he got it activated, although his old phone still worked until the end of the billing cycle, on the 24th of November. Of course the first thing I did was enter the new phone number into the memory of my cell phone, and program it into one of my speed-dial slots.
I tried calling Geoffrey on the speed-dial a few times, and kept getting someone else. The first time, I thought perhaps he just sounded odd, so I asked for Geoffrey…and was told that I had a wrong number. Odd, I thought, but who knows what might have happened?
The next couple of times, I got voicemail that had the first names of a married couple mentioned in the greetings message, and I did not leave a message. We thought perhaps there was something wrong with my ancient DeathStar Int’l phone, and when Geoffrey called Splat customer service to ask about how other people could get though but I couldn’t, they were entirely clueless. The suggestion was made that there was some kind of mix-up on the different systems, since my DeathStar phone is TDMA and Geoffrey’s new phone is GSM. (If that doesn’t mean anything to you, count your blessings. Basically, it’s older-generation & newer-generation cell service.)
The last time I tried calling Geoffrey’s new number, it was about midnight and I wanted to let him know something. The person answering the phone sounded like a groggy elderly woman. I’m sorry to say that I hung up without apologizing for waking her. (They must not have Caller ID, or I probably would have gotten phoned back & yelled at.) I just stopped calling his new number…until his old phone was shut off.
Last weekend (after his old phone was shut off), I needed to get ahold of Geoffrey, so I scrolled through the saved numbers to locate his new number. I started to press the “send” key to ring him, and almost instantly hit the “end” key to hang up - as I’d just discovered why I couldn’t get ahold of him on his new number…since I’d scrolled to his number instead of hitting the speed-dial number, I actually saw the number for the first time since I’d input it.
The area code wasn’t 503. It was 506. Oops, a typo on my part when I entered the number in the first place. D’oh!
And where, I asked myself, did the area code 506 dial to? I work with most (but not all!) of the area codes in the USA every day on the job, so I wasn’t too worried when I didn’t recognize it. I just got the phone book out, and looked at the page where they have all the area codes…which are listed by place name, not area code number, so I had to look through the entire list. When I got through all the area codes for the USA, and hadn’t found it, I was mildly alarmed, but thought that maybe I’d just skipped right over it accidentally. Before I re-checked all those numbers, though, I scanned the Canada area codes for shits & giggles.
WHOOPS. The 506 area code is New Brunswick, Canada. Those 4 or so times that I’d tried to reach Geoffrey, I’ve been bothering some elderly couple in freaking New Brunswick, Canada! Ohmigawd! Those poor people…
So this month there will be some Canadian calls on my bill. (I’d sent a couple text messages, too, but I’m guessing that it was a home phone number rather than a cell, and they just didn’t go through.) But what really torques me is…
If someone had phoned me at work, in the course of a customer call to assist someone with this type of situation, the very first thing I would have asked them to do would have been to check the phone number as it was originally entered into the phone, to see if there was a typo. Sometimes I just don’t have a freaking clue, I swear.